Frequently Asked Questions
Everything you need to know about our seaweed-infused skincare.
Are OSEA products vegan and cruelty-free?
Yes, all OSEA products are 100% vegan and Leaping Bunny certified cruelty-free. We do not use any animal-derived ingredients, including beeswax or lanolin.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return your products within 30 days of delivery for a full refund, minus shipping fees.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to bring seaweed-infused beauty to more countries soon.
Are your products safe for sensitive skin?
Our products are formulated with clean, plant-based ingredients. However, we recommend checking the full ingredient list on each product page and performing a patch test if you have highly reactive skin.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.